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EXIDE TECHNOLOGIES’ CEO TIM VARGO




             New batteries have been launched   are primarily a transportation battery   improvement he says it benefits
           across the marine and leisure,    manufacturer. Motive and network   employees as well as customers;
           material handling and heavy-duty   power are good, solid businesses for   when we talk about investments
           truck applications, with  AGM, gel   Exide, but the bulk of our business   in manufacturing facilities, he says
           and VRLA ranges across the board.   is in transportation and we see that   a big focus has been  ‘to improve
             But automotive is where Exide   as a great growth opportunity for our   ergonomics and  to provide an even
           began and where it’s going to stay   business.”                     safer work environment; and when
           tuned, Vargo says.                                                  it comes to customer service, he
             “Exide’s 130-year history is in   Employee culture                says ‘how we do that starts with our
           the transportation battery business   One of the key messages that comes   employees’.
           and that is our clear focus on both   up time after time talking with Vargo   “I see our responsibility as being
           enhancing the technology to starting   is his belief in the importance of   first to our employees and to continue
           and charging wherever that may go.   Exide’s employees. It’s a sentiment   in investing in and nurturing a culture
           Yes, we’re in other segments, but we   that  echoes  the  mindset  of  the  late   based on integrity, accountability,
                                             CEO  Gordon  Ulsh, the  man who   quality, customer success, courage
                                             was responsible for successfully   and safety,” he says.
                                             restructuring Exide  a year after  it   “Our employees embrace the
                                             came out of Chapter 11 in 2004.   ‘Powered by You!’ rallying cry, which
                                              When he took charge in 2005, Ulsh   means each of us knows what we
                                             identified one key problem at Exide   have to do each day to help drive the
                                             was its low morale, and that this was   success of Exide Technologies.
                                             taking hits from the outside as well   “When employees are aligned with
                                             as within.                        our company strategy and believe in
                                              “You really have to thank people   the future success of our company
                                             and praise them, and after just a little   they will naturally be more engaged
                                             bit of celebration, you raise the bar so   with customers, provide excellent
                                             that we keep trying to get better the   service levels and partner them  to
                                             next time,” Ulsh said in an interview   help them more profitably grow.”
                                             with ESJ’s sister publication Batteries   This is new, he says. “Who we are
                                             International in 2008.            today is different from who we were
                                              “The only thing that erases self-  in the past.  We have improved our
                                             doubt is success.  Turning around   team in the past three years and have
                                             morale is the constant reinforcement   hired great people from this industry
                                             of successes, be they small or large.”  and others to up our game so that we
                                              The issue is intrinsic in every area   can improve all facets of our business.
                                             discussed with  Vargo: when he    We’ve done it and now we’re going
                                             stresses the importance of continuous   for it.”


                                              “We have improved our team in the past three years
                                              and have hired great people from this industry and
                                              others to up our game so that we can improve all
                                              facets of our business. We’ve done it and now we’re
                                              going for it.”


            NEW PRODUCTS, NEW APPROACHES

            Vargo says the company is setting out a new approach   demands, features such as stop-start functionality place
            to customers, with products tailored towards specific   additional strain on the batteries.”
            needs, for example whether a vehicle requires more start-  Improving batteries to meet these demands is what
            ing power, or more power for its electrical systems.   Exide calls ‘reinventing batteries from the inside out’,
             “Modern vehicles demand more from their batteries   says Vargo, and the new EFB Marathon and Marathon
            than ever. In a race to provide more modern conveni-  Max products released by the company were specifically
            ences and safety features, car makers have dramatically   designed for the North American market: Marathon uses
            increased the number of electrical components in their   enhanced flooded battery technology, which was intro-
            vehicles.                                         duced to North America for the first time in November,
             “All of these systems create an additional burden for the   when the Nautilus marine battery was launched on the
            car’s electrical system. To put this in perspective, a mod-  continent to meet growing energy need in modern boats.
            ern vehicle may contain more than 100 pounds (45kg)   “Overall, our new products and new path-to-purchase
            of wiring and as many as 90 small computers, whereas   strategy will reduce customer confusion, increase cus-
            a base model vehicle from the 1970s contains less than   tomer satisfaction, and strengthen profits in the battery
            10 pounds (4.5kg) of wiring. In addition to these electrical   category,” he says.



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